These Terms and Conditions (“Agreement”) form a legally binding contract between you (“Participant”, “You”, “Your”) and Mystic Moto Adventures, a privately owned company incorporated under the Companies Act, 2013 and a subsidiary of Kauntei India Tours, having its registered office at Noida (Delhi NCR), India (“Company”, “We”, “Us”, “Our”).

By completing the booking form, paying the deposit, and/or participating in any tour, safari, expedition, or travel program (“Safari”), you confirm that you have read, understood, and agreed to these Terms and Conditions.

1. BOOKING & PAYMENT

To secure your place on a Safari, you must:

• Complete and submit the Booking Form
• Pay the required deposit as specified in the itinerary

The full balance payment must be received 75 days prior to the departure date, unless otherwise stated. Failure to make full payment by the due date may result in automatic cancellation of your booking without further notice, and cancellation charges shall apply.

2. CANCELLATION & REFUND POLICY

All cancellations must be communicated in writing via email.

• If cancellation is received more than 75 days prior to departure, 50% of the deposit may be refunded, at our discretion.
• If cancellation is received less than 75 days prior to departure, any refund shall be entirely at our discretion.
• The Safari is offered as a package, and partial cancellations or refunds for unused services are not permitted.

Refunds, if any, will be processed after deducting administrative, banking, and third-party charges.

3. MINIMUM PARTICIPATION

Each Safari requires a minimum number of participants to operate. If this minimum is not met, we reserve the right to cancel the Safari.

In such a case, you will be offered:

• An alternative Safari of similar value (subject to availability), or
• A full refund of the amount paid, if no suitable alternative is acceptable to you.

No additional compensation shall be payable.

4. HEALTH, MEDICAL CONDITIONS & RESPONSIBILITY

You are solely responsible for ensuring that you are physically and mentally fit to participate in the Safari.

• You must consult a qualified medical practitioner prior to booking if you have any medical condition, disability, or are travelling to high-altitude or remote regions.
• You accept full responsibility for any illness, injury, medical condition, or infection (including viruses, epidemics, or pandemics) before, during, or after the Safari.
• You agree to provide accurate and timely health-related information if requested for safety or regulatory purposes.

In case of serious illness or injury, we may arrange emergency medical treatment or evacuation at your sole cost and risk.

5. INSURANCE

The Safari cost does not include personal, medical, or travel insurance.

• It is mandatory for all participants to obtain comprehensive travel insurance covering:
  • Medical emergencies
  • Evacuation
  • Trip cancellation or interruption
  • Pandemic-related risks (where applicable)
• If the Safari involves motorcycle riding, your insurance must cover motorcycle usage of the relevant engine capacity and international riding, where applicable.

Proof of valid insurance may be required prior to departure.

Any motorcycle provided shall be insured by the local operator where possible; however, you shall be responsible for the insurance excess in case of damage during your use.

6. ASSUMPTION OF RISK & LIABILITY WAIVER

You acknowledge that travel, adventure, wildlife, spiritual, and motorcycle tours involve inherent risks, including but not limited to injury, illness, accident, property loss, or death.

By participating, you:

• Voluntarily accept all such risks
• Agree that the Company, its owners, employees, guides, agents, and representatives shall not be liable for any loss, injury, damage, delay, or inconvenience caused by events beyond our reasonable control, including but not limited to:
  • Weather conditions
  • Natural disasters
  • Political unrest
  • Acts of God
  • Government regulations
  • Transport delays

No refunds shall be payable for itinerary changes arising from such circumstances.

7. PASSPORTS, VISAS & COMPLIANCE

You are solely responsible for:

• Holding a valid passport
• Obtaining visas, permits, and vaccinations
• Complying with all local laws, customs, and regulations

The Safari cost does not include passport fees, visa fees, vaccinations, tips, personal expenses, excess baggage, medical costs, or any item not expressly stated as included.

8. ITINERARY CHANGES & PRICING

While every effort is made to adhere to the published itinerary and prices, we reserve the right to:

• Modify itineraries, accommodations, or transport for operational or safety reasons
• Revise prices prior to departure due to factors such as fuel cost increases, exchange rate fluctuations, taxes, or supplier cost increases

9. GOVERNING LAW & JURISDICTION

This Agreement shall be governed and interpreted in accordance with the laws of India.

Any dispute, claim, or legal proceeding arising out of or in connection with this Agreement shall be subject to the exclusive jurisdiction of the courts of New Delhi, India.

10. ENTIRE AGREEMENT & CONSENT

You confirm that:

• You are 18 years of age or older
• You are participating of your own free will
• You have not relied on any oral or visual representations not expressly stated herein
• This Agreement is binding upon your heirs, legal representatives, executors, and successors

By submitting your booking and making payment, you confirm your acceptance of these Terms and Conditions in full.